Last Updated: June 2026

Aceist Ltd (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.aceist.com), use our services, or interact with us during a project discovery or consultation.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website depends on the content and materials you use, and includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you fill out our “Start a Project” or project discovery forms, contact us, or subscribe to our newsletter.
• Business & Project Data: Information regarding your company, current technology stack, project requirements, budget, workflows, and operational challenges provided during project consultations.
• Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.

2. How We Use Your Information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

• Provide, operate, maintain, and optimize our website and services.
• Process your project inquiries, deliver custom quotes, and manage project lifecycles.
• Respond to your customer service requests, support tickets, and communication needs.
• Send you technical updates, security alerts, and administrative messages.
• Deliver newsletters, marketing communications, and information about new services or product updates (you may opt out of these at any time).
• Analyze usage and trends to improve user experience and website functionality.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information we have collected about you in certain situations, including:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. International Data Transfers

Aceist operates globally, with footprints in the United Kingdom and Pakistan. Due to the nature of custom software development and cloud infrastructure, information we collect may be transferred to, stored, and processed in countries outside of your home country, including countries outside the United Kingdom and the European Economic Area (EEA).

Whenever we transfer your personal data out of the UK or EEA, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are implemented, such as utilizing standard contractual clauses approved by relevant data protection authorities.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Depending on your location, you have certain rights under applicable data protection laws (such as the UK GDPR / Data Protection Act 2018). These may include the right to:

• Request access to and receive a copy of your personal data.
• Request rectification of any inaccurate or incomplete data.
• Request erasure of your personal data (the “right to be forgotten”).
• Restrict or object to the processing of your personal data.
• Request the transfer of your personal data (data portability).
• Withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. You can choose to accept or decline cookies through your browser settings. Please note that restricting cookies may impact the overall functionality and performance of our website.

9. Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

Email: [email protected]