Privacy Policy

Last Updated: June 2026

1. Introduction

This Privacy Policy explains how Aceist (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website https://www.aceist.com.

We are committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following types of personal data:

Name
Email address
Phone number
Company name
Any information you provide through contact forms or email communication
Website usage data (via cookies and analytics tools)

We only collect information that is necessary for providing our services and improving user experience.

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to inquiries and provide customer support
To deliver our services
To improve our website and user experience
To send important updates or communication (if you opt in)
To analyze website traffic and performance
To prevent fraud or misuse of our website

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

Consent: When you voluntarily provide information through forms or subscriptions
Contract: When data is required to deliver our services
Legitimate interest: To improve services, website performance, and communication
Legal obligation: When required to comply with applicable laws

5. Cookies Policy

We use cookies to enhance your browsing experience. Cookies are small files stored on your device.

We use the following types of cookies:

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand website traffic (e.g., Google Analytics)
Functional Cookies: Improve user experience
Marketing Cookies: Used for advertising and campaign tracking

You can control or disable cookies through your browser settings.

6. Data Retention

We retain personal data only for as long as necessary:

Contact form submissions: up to 12–24 months
Client/project records: up to 5 years (if required for legal or business purposes)
Analytics data: according to third-party provider policies

After this period, data is securely deleted or anonymized.

We do not sell your personal data.

However, we may share data with trusted third-party service providers, including:

Hosting providers (server infrastructure)
Cloudflare (security and performance services)
Google Analytics (website analytics)
Email service providers (communication tools)

These providers are required to handle your data securely and only for specified purposes.

8. International Data Transfers

Your personal data may be transferred and processed outside your country, including in the United States or other regions where our service providers operate.

We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Data Security

We take data security seriously and implement appropriate technical and organizational measures, including:

SSL encryption
Firewall protection
Secure server infrastructure
Access control restrictions

However, no method of transmission over the internet is 100% secure.

10. Your Rights

Under data protection laws, you have the following rights:

Right to access your personal data
Right to correct inaccurate data
Right to request deletion of your data
Right to withdraw consent at any time
Right to object to processing
Right to data portability

To exercise any of these rights, please contact us at the email below.

11. Data Controller

The data controller responsible for your personal data is:

Aceist
Email: [email protected]
Website: https://www.aceist.com

12. Third-Party Services

We may use the following third-party services:

Google Analytics (website analytics)
Cloudflare (security and CDN)
Hosting providers (server infrastructure)
Email communication services

Each third-party service has its own privacy policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: [email protected]